Eye Care FAQ’s

We have two locations in Northeast Florida. Our Jacksonville office is in the Main Street Mall at 13453 N. Main St., Suite #203, Jacksonville, FL 32218. Our Orange Park, Oakleaf office is beside Publix Food & Pharmacy at 1075 Oakleaf Plantation Pkwy, #300, Orange Park, FL 32065, with plenty of parking and accessibility options out front.

Both locations are open Monday to Thursday from 9:00 AM to 6:00 PM and Friday from 9:00 AM to 5:00 PM. We close daily from 1:00 PM to 2:00 PM, and we are closed on Saturdays and Sundays.

You can book online anytime on our booking pages for Jacksonville or Oakleaf. You can also call our Jacksonville office at 904-696-2027 or our Orange Park, Oakleaf office at 904-449-7720.

Yes. Our patient forms are available on our Online Forms page, so you can complete them ahead of time and save time at check-in.

Most adults should have an eye exam at least once every year. We may recommend more frequent visits if you have diabetes, are at risk for eye disease, have a high lens prescription, or have had eye surgery. Children should have an eye exam at least once a year.

We evaluate your visual acuity, check for signs of eye diseases and conditions, and determine whether you need a prescription for glasses or contact lenses. We also look closely at the structures of your eye, including your retina, macula, optic nerve, lens, and cornea.

Our exams include optical coherence tomography (OCT), Optomap retinal imaging, and both Goldmann applanation and non-contact tonometry. These tools help us detect potential problems in their early stages.

We start seeing children at 7 years old. A pediatric eye exam includes an eye health assessment and vision testing, and it can detect issues like myopia, astigmatism, strabismus, and amblyopia.

Common signs include squinting, regular headaches, head tilting, double vision, short attention spans, struggling with school assignments, and trouble playing sports. If you notice any of these, book an eye exam so we can find the cause.

Yes. Diabetes can affect your eye health, so we offer diabetic eye exams at both locations and may recommend more frequent visits to monitor for changes.

Yes. A contact lens exam and fitting determines whether you can wear contacts comfortably and which lenses suit your eyes. We measure your cornea with an auto keratometer to help your lenses fit properly.

We fit daily lenses, toric lenses for astigmatism, and multifocal lenses for presbyopia, including ACUVUE OASYS MAX 1-Day, ACUVUE OASYS 1-Day for Astigmatism, and Bausch + Lomb INFUSE Multifocal. We also carry lenses from Alcon and CooperVision. Learn more about our contact lens brands and fittings.

Yes. We custom-fit scleral contact lenses, which have a wider diameter and rest on the white of your eye. We also offer multifocal lenses, specialty lenses for astigmatism and digital eye strain, and myopia control lenses for children. Explore our specialty contact lenses.

Often, yes. Dry eye, eye allergies, and frequent eye infections can affect how comfortably you wear contacts, but we can work with you to find a lens that provides clear, comfortable vision.

Yes. If you need a refill of your current prescription, you can order your next supply through our Order Contacts page.

Common symptoms of dry eye include irritation, redness, watery eyes, blurry vision, light sensitivity, headaches, and glare or halos around lights. An eye exam can help us find what is causing your symptoms.

Dry eye treatment depends on the cause. Options may include lifestyle changes, artificial tears, prescription eye drops like Xiidra and RESTASIS, and Rinsada, a quick, non-invasive in-office treatment that flushes debris, allergens, and inflammatory buildup from beneath the eyelids. For more, read What Are the Best Eye Drops for Dry Eyes? and Can Allergies Cause Dry Eyes?

Myopia control slows the progression of nearsightedness in children. We offer MiSight contact lenses, which can help slow myopia development by 50% in children. Managing myopia early can help lower the risk of related eye conditions later in life.

Call us right away at 904-297-8045 to reach our on-call emergency line. Our doctors treat most eye emergencies, including physical trauma, chemical exposure, foreign particles in the eye, and sudden vision changes related to eye disease. We’ll assess your situation and guide you on the next steps to take.

If your eye emergency happens outside our regular office hours, please call our on-call emergency line at 904-297-8045. Our doctors treat most eye emergencies and can advise you on the appropriate care. If you’re unable to reach our office after calling the emergency line, please visit your nearest emergency room.

Yes. We work with numerous insurance providers. Please call the location you plan to visit so we can confirm your coverage before your appointment. See our insurance and payment information.

Yes. We accept flexible spending accounts (FSA), and you can use them alongside your insurance to help cover out-of-pocket costs.

Yes. We offer financing options for patients who need them. Visit our payment plans page or contact our team for details.

Yes. We always discuss costs before your appointment, and we are happy to go over the pricing of our services in detail.